Credit Card Charge Return Policy

RETURNS AND EXCHANGE

Special orders are non-returnable. Regular orders can be returned within 7 days of receipt in their original packaging. Please notify IET by phone or email before the return so a RMA number can be generated and sent to you. The client is responsible for returning the item(s) pre-paid and insured to IET. Credit card returns will be subject to a (3.5%) percent transactional fee. Credit issued will not include original shipping and insurance charges. We reserve the right to not accept a return and may require a re-stocking or repair fee if the item has been at all damaged or worn. While our policies are firm for obvious reasons, we will do everything we can to work with you and make sure your experience with us is positive.